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Why Connected Gov for Licensing?

  • Simplify the license process by using a system that can manage all details related to a specific license: license holder information, past licenses, renewal data, past payments, GIS maps, and contractor details.
  • Automate the renewal process with automatic emails, mass export of renewal letters and SMS messages
  • Improve the license holder experience with an online licensing portal, a place where they can renew, pay, apply, sign and upload documents, all from their mobile device or computer at home

A better way to do licensing

  • With Connected Gov Licensing, you’ll find a seamless experience for citizens, office personal, and administrators

Citizens can, from their home or business:

  • Apply for licenses, renew a license, upload documents, submit a signature, pay fees and outstanding balances
  • Pay for multiple licenses at once
  • Check on status of past licenses, communicate with the back office, and print off license information

Office Personnel can, automatically:

  • Automate emails, task assignment
  • See a 360 degree view of the license, the applicant, and the parcel
  • Export permit to Microsoft Word to print or email
  • Automate the license payment and receipt process

Administrators and Officials can:

  • Enhance citizen satisfaction
  • Receive up-to-the-minute reports on revenues, applications, average processing time, etc
  • Speed up and increase revenue collection
  • Improve customer service performance through KPI tracking

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