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Why Connected Gov for Code Enforcement?

  • Simplify the code enforcement process by using a system that manage it all: Citizen requests, complaints, violations, work orders and inspections
  • Automate the code enforcement process with automatic emails, mass export of renewal letters and SMS messages
  • Improve the citizen experience with an online portal to submit complaints. Those complaints can be turned into violations and/or work orders.

Enforce code more efficiently with Connected Gov

  • With Connected Gov, you’ll find a seamless experience for citizens, field employees, office personal, and administrators

Citizens can, from their home or business:

  • Submit complaints online from any device
  • Upload pictures or videos of complaint
  • See a map of all open complaints in their neighborhood

Office Personnel can, automatically:

  • Turn complaints into violations and/or work orders
  • See a 360 degree view of the violation: view all data related to inspections, parcel, parcel owner and work order
  • Easily schedule inspections using the resource schedule board
  • Auto-route inspectors to make their days more efficient and productive
  • Export to word for easy printing or emailing of code enforcement documents

Administrators and Officials can:

  • Enhance citizen satisfaction by resolving complaints faster
  • Receive up-to-the-minute reports on case closure rates and staff KPI
  • Make field employees more productive by removing paper processes

Field Employees can:

  • Access all information regarding violation or work order via mobile/tablet app, even if offline
  • Use mobile app to run through check lists of inspection tasks, add notes, take pictures or videos and see violation information
  • See detailed information of inspection/work order location and see optimized route for the day

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