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Why Connected Gov for Citizen Request Management?

  • Improve the citizen experience and quality of life by resolving citizen complaints quickly and efficiently
  • Break down silos between departments: Automatically turn a complaint into a work order and route that work order to a field inspector’s tablet in the field
  • Live up to citizen expectations- they expect their local government organizations to be available 24 hours a day, 7 days a week, on any device and on any channel

An easier way to take care of your citizens

  • With Connected Gov 311, you’ll find a seamless experience for citizens, office personal, and administrators